Secretarial training course is designed for those who are looking to enhance their visibility, interpersonal skills and personal impact in order to make a better contribution at work.

Course Objectives:

  • To show how to manage both yourself and your manager to meet organizational objectives.
  • To teach the personal and interpersonal skills to thrive in this demanding role, enabling you to manage others; gain support; handle conflict and negotiate effectively.
  • To enhance your communication skills to be assertive and persuasive.
  • To give general views about the development of management science and the highlight the type of team management and how to build effective and successful team at your organization.
  • Time management skills to handle workload efficiently.
  • To teach Communication skills to be assertive and persuasive.
  • Identifying strengths, weaknesses, opportunities and threats.
Courses in Secretarial Training

Courses in Secretarial Training

Main Course Content:

  • Diary Management
  • Business Letter Writing
  • Composing Faxes, Memorandums and E-mails
  • Telephone skills
  • Filing Systems
  • Time Management
  • Organizing meetings
  • Delegation
  • Client Care
  • Work planning
  • Diary Management
  • Business Letter Writing
  • Composing Faxes, Memorandums and E-mails
  • Telephone skills
  • Filing Systems
  • Time Management
  • Organizing meetings
  • Delegation
  • Client Care